Affected services:

  • MyCU -- Self Service Banner
  • Internet
  • Courseweb
  • FileService
  • VPN
  • MachForm
  • Password Reset Services
  • Helpdesk
  • Banner
  • Telephones
  • LAN
  • WiFi
  • Courses Offered
  • List Server

Network Outage: Datacenter Equipment Upgrade Notice

Scheduled for Tuesday 24th November 2020 at 08:00 (Eastern Time (US & Canada))

Schedule/description of work

IT services will start replacing network equipment in the Data Center which will result in a complete outage of the campus network, Internet services, and phones. This work is necessary to resolve communication issues in the datacenter. Buildings will come back online as we make our way across campus to the various wiring racks.

Scheduled start time
November 24, 2020 08:00
Duration
12 hours
Status
Finished

Updates

Parts are on order for additional equipment that failed. We will update as we have additional information. All server systems remain down.

Posted by Steven Meadows

Core technology has been replaced. Cabling and edge switch replacements are ongoing.

Posted by Cayce Will