Users can't view user presence (availability) in Microsoft Teams

Resolved — Resolved

Posted May 05, 2020 20:39 by Sid Hatfield

Monitoring — We'll monitor service health as we continue with our mitigation strategy to confirm stability.

Posted May 05, 2020 20:08 by Sid Hatfield

Identified — We'll monitor service health as we continue with our mitigation strategy to confirm stability.

Posted May 05, 2020 20:07 by Sid Hatfield

Identified — Current status: We're investigating a subset of infrastructure responsible for processing presence request traffic.
Scope of impact: This issue may potentially affect any of your users attempting to look up or update user presence.

Posted May 05, 2020 16:36 by Sid Hatfield

Investigating — User Impact: Users may be unable to view user presence (availability) in Microsoft Teams.
Current status: We're investigating and checking for impact.

Posted May 05, 2020 16:14 by Sid Hatfield