Affected services:

  • Office 365

Microsoft Teams degraded performance

Opened on Thursday 18th June 2020, last updated

Resolved — Service restored.

Posted by Sid Hatfield

Identified — Current status: Microsoft has identified errors on a section of database components and started to reroute traffic to alternate components to mitigate impact.

Messages can be delayed up to approximately 15 minutes.

Posted by Sid Hatfield

Investigating — Users may experience degraded performance and latency when receiving chat messages within Microsoft Teams. Users may also see the 'Disconnected' banner at the top of the Microsoft Teams client.

Microsoft is reviewing system telemetry to isolate the source of the issue.

Posted by Sid Hatfield