Affected services:

  • Banner

Data Center Power Disruption

Opened on Friday 4th September 2020, last updated

Resolved — No additional issues have been detected due to the power outage.

Posted by Cayce Will

Monitoring — We continue to monitor the IT infrastructure affected by the recent power outage.

Posted by Cayce Will

Identified — We have implemented a temporary solution to bring Banner back online. You may notice decreased performance, but you should otherwise be able to use Banner as you normally would.

Posted by Jamie Boggs

Identified — MyCU, Degreeworks, MyCampus, and Courseweb are now available. Banner and Transcripts are still unavailable. An update on their status will be posted soon.

Posted by Sid Hatfield

Identified — On the evening of the 3rd, a short power outage occurred on campus and damaged a portion of our computing infrastructure that runs many of our critical information technology services. IT staff are working through the problem in an effort to have all campus services back up and running by start of business on the 4th.

Please note that the following services are unaffected by this outage:

• Blackboard
• Zoom
• Office 365 suite
• University email
• Microsoft Teams
• University Website
• Qualtrics
• EvaluationKIT

Further announcements will be made as our critical systems are restored and become available again.

Posted by Jamie Boggs