Data Center Power Disruption

Resolved — No additional issues have been detected due to the power outage.

Posted September 09, 2020 09:45 by Cayce Will

Monitoring — We continue to monitor the IT infrastructure affected by the recent power outage.

Posted September 04, 2020 12:54 by Cayce Will

Identified — We have implemented a temporary solution to bring Banner back online. You may notice decreased performance, but you should otherwise be able to use Banner as you normally would.

Posted September 04, 2020 11:24 by Jamie Boggs

Identified — MyCU, Degreeworks, MyCampus, and Courseweb are now available. Banner and Transcripts are still unavailable. An update on their status will be posted soon.

Posted September 04, 2020 10:08 by Sid Hatfield

Identified — On the evening of the 3rd, a short power outage occurred on campus and damaged a portion of our computing infrastructure that runs many of our critical information technology services. IT staff are working through the problem in an effort to have all campus services back up and running by start of business on the 4th.

Please note that the following services are unaffected by this outage:

• Blackboard
• Zoom
• Office 365 suite
• University email
• Microsoft Teams
• University Website
• Qualtrics
• EvaluationKIT

Further announcements will be made as our critical systems are restored and become available again.

Posted September 04, 2020 07:28 by Jamie Boggs