Affected services:

  • Office 365

Unable to access Outlook on the web or Exchange ActiveSync (mobile devices)

Opened on Sunday 29th August 2021, last updated

Resolved — Cancelled, determined to be a false positive.

Posted by Sid Hatfield

Identified — From Microsoft:

Title: Some users may be unable to access the Exchange Online service using Exchange ActiveSync or Outlook on the web

User Impact: Users may be unable to access the Exchange Online service using Exchange ActiveSync or Outlook on the web.

Current status: We're reviewing service monitoring telemetry to isolate the source of the issue and establish a fix.

Posted by Sid Hatfield