Opened on Saturday 25th April 2020, last updated
Zayo had isolated the bad shelf in the optic unit that had failed. A replacement unit was located in Pittsburgh. Once it was installed, our circuits were reactivated and connectivity to our data center was restored at about 2:30am.
At this time, all services should be operational and accessible. If there are any lingering issues, please contact the WVNET Network Operations Center at 304-293-5192 or firstname.lastname@example.org.
Identified — From WVNET Twitter: ALERT: Zayo continues to work to find the issue with their fiber. WVNET remains down. Updates to follow.
Identified — WVNET posted this to their Twitter feed over 4 hours ago: https://twitter.com/wvnet/status/1254036342478176258