Affected services:

  • Argos
  • DegreeWorks

WVNET Connectivity Issues

Opened on Saturday 25th April 2020, last updated

Resolved — Zayo had isolated the bad shelf in the optic unit that had failed. A replacement unit was located in Pittsburgh. Once it was installed, our circuits were reactivated and connectivity to our data center was restored at about 2:30am.



At this time, all services should be operational and accessible. If there are any lingering issues, please contact the WVNET Network Operations Center at 304-293-5192 or helpdesk@mail.wvnet.edu.

Posted by Jamie Boggs

Identified — From WVNET Twitter: ALERT: Zayo continues to work to find the issue with their fiber. WVNET remains down. Updates to follow.

Posted by Cayce Will

Identified — WVNET posted this to their Twitter feed over 4 hours ago: https://twitter.com/wvnet/status/1254036342478176258

Posted by Cayce Will

Identified — WVNET-hosted systems are currently unavailable. They are actively working on a solution.

Posted by Jamie Boggs